• Tips on creating tickets for developers

    Hey all, recently we came up with a short manual on how to create tickets for developers properly. And by ‘properly’ I mean in a way to save time for unnecessary communication and analyzing the text. We found it very useful and wanted to share with you: ISSUE CREATING RULES:- Subject should be self-explaining e.g. contain general state of what is this issue about.- Set up priority (don't keep more than three tasks with similar priority).- Set up status if…
  • Is there a life after the Upwork suspension?

    Hey freelancers! Not everyone knows that #Upwork has the term "hold" and "suspension". Usually, when your account was put on hold - it's a temporary solution to resolve some problems. A suspension is something more serious to block your work on a marketplace for a long time/forever. This usually happens when you acted wrongly or against Upwork rules. Sometimes, you are getting a not fair email about the suspension. Here is a HOWTO instruction in this case:- read Upwork Terms and Conditions-…
  • To a Sales manager and beyond

    IT sales manager position has become extremely popular and much-in-demand. But having met a bunch of different sales managers, I’ve noticed that a lot of them are convinced the job implies only selling and pushing a product to a client. But is that actually so? I’d say a sales manager should be like a universal soldier, combining the qualities of a sales and marketing manager, as well as a project manager at times, and sometimes even be a super junior developer :) Be…